These Terms and Conditions ("Terms") govern your use of the website and services provided by Illini Cleaning and Painting, a sole proprietorship owned by Jermaine Williams ("Company," "we," "us," or "our"). By accessing our website or contacting us for services, you agree to these Terms.

SMS Messaging

By initiating contact through our website chat widget or verbally consenting to receive text messages, you agree to receive SMS communications from Illini Cleaning and Painting. These messages may include:

Appointment reminders
Booking confirmations
Payment reminders
Service notifications and updates
Follow-up communications related to your inquiry or project

Message Frequency and Rates

Message frequency may vary depending on the nature and status of your project or inquiry. Standard message and data rates may apply based on your mobile carrier and plan. We are not responsible for any charges imposed by your carrier.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive one final confirmation message and will not receive further SMS messages unless you opt back in. To opt back in, contact us directly.

For help or support, reply HELP to any message, or contact us at the information listed at the bottom of this page.

Messaging Consent

Consent to receive SMS messages is given when you initiate contact through our website chat widget or verbally agree to receive text communications from us during a consultation or phone call. Consent is not a condition of purchasing any service.

No Guarantee of Delivery

We do not guarantee that SMS messages will be delivered. Delivery depends on factors outside our control, including your carrier, device, and network conditions. We are not liable for any failed, delayed, or undelivered messages.

User Obligations

You agree to provide accurate contact information and to notify us promptly of any changes. You agree not to use our contact channels for any unlawful purpose or in any manner that could harm us or others.

Compliance with Laws

You agree to use our services in compliance with all applicable local, state, and federal laws and regulations, including those governing communications and privacy.

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Mobile opt-in data and consent are never shared with third parties for marketing purposes.

Changes to These Terms

We may update these Terms from time to time. We will indicate the date of the most recent revision at the top of this page. Continued use of our services after any changes constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us:

Illini Cleaning and Painting, a sole proprietorship owned by Jermaine Williams
2701 Willowpark Dr, Champaign, IL
Phone: (217) 600-2856
Email: illinoiscleaningandpainting@gmail.com